Group Registration FAQ – AALS Conference on Clinical Legal Education

How is Group Registration different than Individual Registration?

In Individual Registration the user can register only themselves for an event. In Group Registration, that user can register any faculty/staff member(s) from their law school for a chosen event. They can even register multiple members at one time. Both of these types of registration require your AALS username and password to access. 

Who can use Group Registration?

Anyone who has an AALS account can use this new registration method.

How do I receive my own login to register members of my law school?

If you are a professional staff member of an AALS member or fee-paid law school and do not have an AALS username, or are simply uncertain, please contact the Registration team so that we may assist you.

Is there a discount for using Group Registration?

There is no group or per-person discount for using online Group Registration.

Can I use Group Registration to register only one person?

Absolutely, the benefit of this registration method is that one member of a law school’s faculty/staff has the ability to perform the registration for other members – even a single other person.

Is there a limit on how many people I can register with Group Registration?

There isn’t a limit but we have found that people have more errors the more people they have to registered. We recommend that you register 5 people at a time and up to 16 sessions at a time per registrant. If you need to register more than 5 people at a time, register the first five, then log out with the Login/logout link in the bottom right corner (do not use the link in the top right corner) and log back in to register. This clears the system and reduces chances of errors. Please note it may take up to a couple of minutes to move from screen to screen with that much data.

Can I use this method to register myself?

Yes, when you login to Group Registration you would simply choose your name under the “Add Registrant” option. However, if you are only registering yourself, it is easier to use Individual Registration.

How do I add someone to my school if their name does not appear in the Group Registration system?

First contact your Dean’s Office to ensure that the faculty/staff member is listed on your school’s AALS Roster. For further assistance with this process please email Support.

Can I login to Group Registration more than one time for the same AALS meeting?

Yes, using your AALS login you can register as many people, on as many occasions, as you prefer.

Do individual faculty/staff members receive notification that I have registered them?

Yes, they receive a copy of their personalized invoice and hotel instructional emails. This is sent automatically by the AALS registration system.

Can I have a copy of the registration invoice(s) sent to my email account?

Yes, there is a place to insert your email address to have a copy of both the itemized invoice and the hotel instructional emails sent to you. A copy will always be sent to the faculty/staff member(s) that you are registering, as well.

Why is the credit card billing address already filled out?

On the payment page you may notice that the billing address does appear already populated with an address that may not be tied to the credit card you are using for payment. This can be confusing, but you should not change this address. This action will not cause your credit card to be declined. This address refers to your school’s billing address with AALS and not the billing address specific to the credit card being used for registration payment.

Why do I receive the error “Item Not Found” when I press submit on the payment screen?

The registration system gives this error when the credit card information has been entered incorrectly. It does not mean that the card has been declined. This error means the credit card has not been found. To try to clear this error please check that the card information has been entered correctly (correct number of digits, no spaces, numbers have been entered properly, expiration date is correct, etc.) and then submit once more. If you continue to receive this error please contact the Registration team.